Hotel Coco Rio
Calle 26 No. 125, entre 5ta y 10ª Avenida
Playa del Carmen
Riviera Maya, 77710, Mexico

Tel. No.: +52 984 879 3361
Fax No.: +52 984 879 3362
E-mail: info@hotelcocorio.com
hotelcocorio@hotmail.com

Hotel Policies

• Low season (May 1 to July 14 and Sept. 10 to Dec. 20): Cancellations must be made 1 week before the check-in date to avoid any fees or charges to your credit card. Cancellations made 1 to 6 days before the check-in date will be charged 30% of the remaining room charges.
• High season (December 21 to April 30 and July 15 to September 09): Cancellations must be made 2 weeks before the check-in date to avoid any fees or charges to your credit card. Cancellations made 1 to 13 days before the check-in date will be charged 60% of the remaining room charges.
• No-show and early departure (early check-out): Guests who fail to show-up or check-out earlier than their confirmed check-out date will be charged 100% of the remaining room charges.

Children Policy

• Children under the age of 2 years that share the same bed with their parents can stay at the hotel will go free of charge.
• Children over the age of 3 years are charged the normal adult rate.